Last updated: June 24, 2024
At Sakas Strategies, we are dedicated to delivering top-quality web development services tailored to the unique needs of our clients. Our policy aims to be transparent, fair, and aligned with our commitment to customer satisfaction while maintaining the integrity of our business operations.
We begin with an in-depth consultation to understand the client’s requirements and objectives. This is a critical phase where all project specifications are agreed upon.
Based on the consultation, we develop a basic prototype of the website. The prototype is presented to the client through online meeting platforms or shared as video walkthroughs. Clients are encouraged to provide feedback, and necessary revisions are made to align the prototype with their expectations.
After the prototype is approved, we proceed with the full development of the website.
Upon completion, the final product is presented to the client. The client must settle the payment before the final code is delivered or deployed. Payment methods accepted: UPI and Net Banking.
No payment is required during the prototype development and revision stage. Clients can request changes to the prototype without incurring any charges until they approve it for full development.
Once the client approves the prototype and we proceed to the final development, the following terms apply:
Clients may cancel the project without any financial obligation during the prototype development and revision stages.
If a client wishes to cancel the project after approving the prototype but before the final product is delivered, they must notify us in writing via email or other official communication channels.
Refund Eligibility: Any payments made after prototype approval but before final delivery are eligible for a refund, excluding any specific costs incurred for services rendered up to the point of cancellation (e.g., special third-party services, specific development modules that were initiated post-prototype approval).
The pricing for our web development services does not include charges for additional services such as:
Any additional services required will be billed separately and are the client’s responsibility.
All payments should be made through UPI or Net Banking. We do not accept payments via credit card, cheque, or cash.
Payments are due before the delivery or deployment of the final product. Clients will receive an invoice detailing the amount and due date.
Any disputes regarding the project or payment should be communicated to Sakas Strategies immediately to facilitate a prompt resolution.
We aim to resolve disputes amicably through constructive dialogue. If a resolution cannot be achieved, the matter may be escalated to formal dispute resolution processes as agreed upon in the contract.
Sakas Strategies reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be communicated to clients and reflected in the terms of the current and future contracts.
The agreed-upon project scope will be detailed in a formal contract or agreement, which outlines deliverables, timelines, and responsibilities. Any significant changes to the project scope after the initial agreement may result in additional charges and adjustments to the timeline.
Revisions are part of our standard development process up to the prototype approval stage. Post-Approval Revisions: Once the prototype is approved, any additional revisions or changes requested may incur extra costs, depending on their complexity and scope.
Upon full payment, the client will own the final website code and assets provided by Sakas Strategies. Until payment is completed, Sakas Strategies retains all rights to the website code and any associated deliverables.
Any third-party tools, software, or APIs integrated into the project will remain under the original licenses of those third-party providers. Clients are responsible for complying with these licenses and any associated fees.
Clients are expected to provide timely feedback on prototypes and revisions. Delays in feedback may affect the project timeline and completion date.
Clients are responsible for providing all necessary content, such as text, images, and multimedia, unless otherwise agreed. Sakas Strategies can offer content creation services at an additional cost if required.
Sakas Strategies commits to protecting client data and confidentiality throughout the project. All sensitive information shared by the client will be handled with utmost care and will not be disclosed to third parties without the client's consent, except as required by law.
Sakas Strategies offers a limited period of post-deployment support to address any issues directly related to the development of the website. The terms and duration of post-deployment support will be outlined in the project contract.
Ongoing maintenance services, including updates and enhancements, can be provided under a separate agreement.
Sakas Strategies shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the delivered website, including but not limited to loss of profits or data.
Sakas Strategies' liability for any direct damages shall not exceed the total amount paid by the client for the specific project.
For further inquiries or assistance, please contact us at sakas.strategies@gmail.com.